Exam C_C4H63_2411 Questions Answers, C_C4H63_2411 Latest Test Questions

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SAP C_C4H63_2411 Exam Syllabus Topics:

Topic	Details
Topic 1	SAP Customer Data Platform: SAP Customer Data Solutions Consultants are expected to demonstrate comprehensive knowledge of the SAP Customer Data Platform. This domain covers the platform's core functionalities, including data collection, unification, and activation.
Topic 2	Insights: The Insights section of the exam evaluates the consultant's ability to extract meaningful insights from customer data. It covers analytics capabilities within the SAP Customer Data Platform and how to use them effectively. Candidates should be able to create and interpret various types of reports and dashboards.
Topic 3	Managing Clean Core: This section of the exam measures the skills of SAP Customer Data Solutions Consultants and covers the management of Clean Core in SAP systems. It comprises understanding the principles of maintaining a clean core, which involves keeping the central system free from custom modifications. The exam may assess the ability to implement clean core strategies effectively while ensuring system integrity and performance.
Topic 4	APIs: This section focuses on the use of APIs in the context of SAP Customer Data Solutions. It assesses the consultant's understanding of how to integrate and leverage APIs for data exchange and system interoperability.
Topic 5	Identity Resolution: Identity resolution is a crucial aspect of customer data management, and this section evaluates the consultant's proficiency in this area. It covers techniques and tools used to identify and link customer data across different sources and touchpoints.
Topic 6	Implementing B2B: In this final section, the main focus is on implementing SAP Customer Data Solutions in business-to-business (B2B) contexts. SAP Customer Data Solutions Consultants should understand the unique challenges and requirements of B2B customer data management.
Topic 7	Data Ingestion: Data ingestion is a core component of customer data platforms, and assesses the consultant's expertise in this area. It covers various methods and tools for importing data from multiple sources into the SAP Customer Data Platform.
Topic 8	Data Activation: This module of the exam, focuses on the activation of customer data for various business purposes. SAP Customer Data Solutions Consultants should understand how to leverage unified customer profiles for marketing, sales, and service activities.

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C_C4H63_2411 - SAP Certified Associate - Implementation Consultant - SAP Customer Data Platform Pass-Sure Exam Questions Answers

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SAP Certified Associate - Implementation Consultant - SAP Customer Data Platform Sample Questions (Q27-Q32):

NEW QUESTION # 27
You are importing primary customer residential address data into SAP Customer Data Platform.
How could you implement this feature using the console?

A. Update the profile customer schema.
B. Update the action's mapping schema.
C. Update the processing purpose.
D. Update the action's matching rules.

Answer: A

NEW QUESTION # 28
What are some valid concerns that can be solved by a customer data platform (CDP) solution? Note: There are 2 correct answers to this question.

A. Missing enterprise consent and preference management system
B. Inability to perform single sign-on
C. Inability to manage data volume
D. Too many data silos

Answer: A,D

Explanation:
Customer Data Platforms (CDPs) are designed to address a variety of challenges related to customer data management and utilization. Some valid concerns that CDPs aim to solve include:
A . Missing enterprise consent and preference management system: CDPs provide robust mechanisms for managing customer consents and preferences across multiple channels and touchpoints. This capability ensures that customer data is used in compliance with privacy regulations and in alignment with individual customer preferences, enhancing trust and engagement.
B . Too many data silos: One of the core functions of a CDP is to break down data silos by aggregating customer data from various sources into a unified customer profile. This consolidation enables a more comprehensive and actionable view of the customer, supporting personalized engagement and more effective data analytics.
CDPs address these concerns by providing a centralized platform for managing customer data, enabling businesses to deliver more personalized and compliant customer experiences while gaining deeper insights into customer behaviors.
Reference:
SAP Customer Data Platform documentation on consent management and data integration capabilities.
Industry best practices on utilizing CDPs to overcome challenges related to data silos and consent management.

NEW QUESTION # 29
Which statements describe preconfigured matching rules? Note: There are 2 correct answers to this question.

A. The Contextual Profile rules cannot be edited, but can be re-ordered.
B. The Unified Customer Profile rules can be edited, re-ordered, and deleted.
C. The Unified Customer Profile rules can be edited and re-ordered, but not deleted.
D. The Contextual Profile rules cannot be edited or re-ordered.

Answer: B,C

Explanation:
In the context of the SAP Customer Data Platform, matching rules are critical for accurately merging and linking customer data from various sources. Regarding preconfigured matching rules:
B . The Unified Customer Profile rules can be edited and re-ordered, but not deleted. This flexibility allows organizations to tailor the matching logic to their specific needs and priorities while maintaining a core set of rules that ensure consistent and reliable matching across customer data sets.
C . The Unified Customer Profile rules can be edited, re-ordered, and deleted. In some configurations, it's possible to have full control over these rules, including the ability to delete them if they are no longer relevant or if better matching criteria have been established. This level of control supports dynamic and evolving data management strategies, allowing businesses to adapt their matching logic as their understanding of their customer data deepens or as their business requirements change.
These options underscore the platform's flexibility in managing customer data, enabling organizations to fine-tune how individual customer records are identified, merged, and maintained over time.
Reference:
SAP Customer Data Platform documentation on data matching and merging capabilities.
Best practices for configuring matching rules in the Unified Customer Profile within the SAP Customer Data Platform.

NEW QUESTION # 30
You want a customer to be included in an audience.
Which data must be available for the customer?

A. Processing purpose
B. Segment
C. Customer consent
D. Processing reason

Answer: B

NEW QUESTION # 31
What does the Overview tab display in the customer dashboard?

A. All the activities, segments and processing purposes for the customer profile
B. Identifiers that are used in matching the customer profile
C. Reporting of customer order activities that are part of the customer profile
D. Aggregate reports of all activities that are part of the customer profile

Answer: A

Explanation:
The Overview tab in the customer dashboard of the SAP Customer Data Platform displays a comprehensive view of the customer profile. This includes all the activities associated with the customer, the segments to which the customer belongs, and the processing purposes for which the customer data is used. It provides a clear visual representation of the customer relationship, streamlined from various source applications, with key metrics and performance indicators (KPIs).
Reference = This information can be found in the SAP Customer Data Platform documentation, specifically within the SAP Help Portal's section on the Customers Dashboard1.

NEW QUESTION # 32
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Exam C_C4H63_2411 Questions Answers, C_C4H63_2411 Latest Test Questions

SAP C_C4H63_2411 Exam Syllabus Topics:

C_C4H63_2411 - SAP Certified Associate - Implementation Consultant - SAP Customer Data Platform Pass-Sure Exam Questions Answers

SAP Certified Associate - Implementation Consultant - SAP Customer Data Platform Sample Questions (Q27-Q32):

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